Expected delivery time:
Within Pakistan: 3-5 working days (Once the order has been confirmed)
Within Pakistan, we offer standard shipping charges of Rs. 250 on all orders.
Standard shipping generally is free with all orders of Rs. 2500 or more. Occasionally, Silva Fashion offers promotions that feature free shipping with no or a lower minimum purchase requirement. Silva Fashion reserves the right to modify its shipping policy at any time, without advance notice.
For international shipping information please contact us via e-mail on [email protected] and we can respond with shipping costs based on your destination.
The order delivery/dispatch may get delayed due to influx of orders during sales and new collection launches.
Address modifications are not allowed once the order has been placed (including cod and online paid orders).
Please allow up to 2 working days to prepare all orders placed from Mondays to Fridays. Orders placed on Saturday and Sunday or any gazetted holidays will be sent for processing on the next working day. During rush hours or delays in verification of information, orders can face temporary delays.
Payments will be collected from the shipping address for all cash on delivery methods. Once the order is shipped, you will receive an email contacting tracking information, be sure to check junk/spam folder as well.
Shipping and Customs Duties:
Shipping charges are based on destination, size and weight of your order on international orders. Any customs duties or taxes, if applicable by the respective country’s officials will be borne by the customer.
Cash on delivery orders, we follow the practice of verifying orders with a maximum number of 4 confirmation calls. If left unattended, your order will be cancelled.
Orders can be cancelled upon customer’s request any time before they are processed, Silva Fashion may cancel orders for any reasons which may include:
Out of stock items Pricing or technical errors
If you have any questions about any aspect of your order, please contact Customer Services on +92 310 310 5467, e-mail us on [email protected] or send us a message through the Fill-out Form in the Contact page.